Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our website, as part of our buying and selling process, we collect the personal information you give us such as your name, address, email address or phone number.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

As part of email marketing, with your permission, we may send you emails about new products and other updates or your uncompleted orders.

ARTICLE 2 – CONSENT

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can you withdraw your consent?

If after you have given us your consent, you change your mind and no longer consent to us contacting you, collecting your information, you can notify us by contacting us by email.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.

ARTICLE 4 – ACCOMMODATION

This site is hosted by O2SWITCH
222-224 Boulevard Gustave Flaubert
63000 Clermont-Ferrand
SARL o2switch with capital of €7,500
RCS: Clermont-Ferrand – SIRET: 510 909 80700016 – VAT: FR35510909807
The o2switch brand is registered with the INPI under number 09 3 645 729.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the services provided by third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us, such as payment processing.

However, some of these providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions on our store.

For these third-party providers, we recommend that you read their privacy policies carefully so you can understand how they will treat your personal information. You can find Visa’s  here , American Express’s  here , MasterCard’s  here , JCB’s  here ,  or Stripe’s  here .

Please remember that some of these third-party providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located, for example.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, such as the Patriot Act.

Once you leave our site or are redirected to a third-party website or application for payment, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Liens

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

In the event you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. This means that no human will have access to the full card number. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

ARTICLE 7 – AGE OF CONSENT

By using our website, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use our site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If this website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

ARTICLE 9 – SMS MARKETING

By entering your phone number at checkout and initiating a purchase as well as subscribing through our marketing opt-in list, you agree that we may send you SMS notifications (for your order and including abandoned cart reminders) or SMS marketing offers.

The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any further text messages by replying with the word STOP. Sending text messages or using automations requires you to provide the recipients’ phone numbers or names. This data will be stored and used to communicate campaign analysis and results, including message delivery status, sending status, and in some cases, whether the purchase resulted in a sale.

If you decide to use our link shortener in text messages, we will collect this information to know if the link was clicked or not and use it to display the results in analytics. Any other third party services you may decide to use outside the scope of smsbump.com, our text message operator, the system we use to send the SMS (third party link shortener, GA tracking, etc) you will be referred to their specific third party policies which you must accept.

When sending text messages, we will transmit the data to our text message carrier to carry out the sending of the messages. The information is only shared with our carrier at the time of initiating a marketing campaign and sending messages. If recipients wish to no longer receive messages, they must reply to the message with STOP or contact us by email so that we can successfully unsubscribe you.

QUESTIONS AND CONTACT DETAILS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by email with the subject line: Privacy Compliance Officer